frequently asked questions

Why are ecodownunder products such a reasonable price?

We do not inflate our prices and then have a pretend sale. All ecodownunder products are sold at everyday fair prices 365 days a year. We aim to always have our prices lower than the department store sale prices so you can buy with confidence when it suits you.

Do you support Australian Made?

We are an Australian owned and operated family business. We try to have as much Australian content in all of our products as is practical. All our quilts, pillows, mattress protectors, under blankets and candles are made in Australia.

Due to quality control concerns, none of our products are made in China. Too often we see stories in the media about toys covered in lead paint or blankets drenched in formaldehyde.

How do you manage quality in ecodownunder products?

All ecodownunder products must pass rigorous quality control testing. Our sheets and organic cotton towels are only manufactured in facilities in India that have independently accredited quality and environmental standards in place.

All of our bed linen and organic cotton towels are designed in Australia and made to our specifications. We know who makes them and what is used in the processing. We have our people visit the factories to ensure at that all products are made and tested to meet our high standards. No product can have the ecodownunder label attached or leave any factory without having gone through our thorough checking and testing processes.

What is organic cotton?

Organic cotton is grown without the use of pesticides, insecticides and synthetic fertilisers. Unfortunately, organic cotton is not yet viable in Australia due to our large scale mechanised production methods. Growing organic cotton is sustainable in countries like India, where it is viable to farm on small plots using labour intensive practices like hand weeding and hand picking (also see "What is meant by eco friendly and eco linen?".

What is meant by eco cotton?

All our products are made without harsh chemicals:

No formaldehyde which is used to make cotton bed sheets wrinkle resistant. We do not use this chemical as our sheets are tightly woven to reduce wrinkling.

No chlorine bleaches – all our white cotton products are whitened using a non polluting oxygen whitening process.

No toxic dyes – any dyes we use are approved for use on certified organic cotton.

No synthetics – polyester is made from oil. Apart from the fact that it is a non renewable resource, polyester does not breathe or absorb moisture which make it very uncomfortable, and difficult to remove residual stains and odours. Many manufacturers, especially in China, use other words like “micro fibre” to hide the fact that they are using polyester.

Why are natural fibres better?

Natural fibres breathe and are absorbent. This allows them to absorb moisture and disperse excess heat, making them more comfortable next to the skin.

Why does some cotton feel softer?

The softness of cotton is usually related to the number of ends you can feel. The are many ways to achieve a softer feel including carding or combing out the shorter fibres to make finer yarns, using a longer fibre like Egyptian or Pima cotton, or using less twist in yarns.

Why are resins & formaldehyde used on bed linen?

Resins and formaldehyde are used as anti-wrinkling agents by coating the fibres and effectively gluing them in place. These coatings prevent cotton from breathing and can feel harder to the touch. See also “Why are natural fibres better?”.

What is oxygen whitening?

Oxygen whitening is a nontoxic, non polluting reaction between oxygen and water used to whiten fabrics. Environmentally, this is much better than chlorine bleaches that have been used in the past.

Are all dyes the same?

No. Many dyes have heavy metals and Azo dyes containing known carcinogens. Over 200 dyes are banned by the European Union but there are no regulations in Australia. Ecodownunder only uses nontoxic, non polluting dyes.

What is thread count?

Thread count refers to the number of yarns in 10 sq cm of fabric. Generally a higher thread count will feel softer and last longer, but if the thread count is too high it can result in a heavy feeling fabric. 

What is Egyptian cotton?

Egyptian cotton, like Pima cotton, is a breed of cotton with a longer staple length that is grown in many countries. See also “Why does some cotton feel softer?”.

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